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Senior VOIP Support Engineer

  Senior VOIP Support Engineer TIGI HR • Ahmedabad, Gujarat  Job description Requirement: Immediate Experience: 5+ years Budget: Up to 15 LPA Must have experience in SIP, Linux and VOIP Role: Senior/Sr VOIP Support Engineer • Need to install, configure and maintain the softwares. • Handle Client Communication. • Communicate with the QA and Dev team for issues and provide proper information • for a particular issue. • Build and configure tools to reduce the occurrence o f errors and improve customer • experience • Perform root cause analysis for errors • Deploy applications like Web server (Apache, Nginx, etc.), Database server (MySQL, • MongoDB), VoIP applications (Asterisk, Freeswitch, Opensips, etc) as per requirement. • Need to provide training to the team. • Manage High Availability and DB replication • Need to work and resolve issues in defined SLA to increase customer satisfaction • Provide technical assistance in WebServer, Database Server, VoIP Applications, etc to int...